WORKPLACE APOLOGIES
How to apologize to a coworker
A useful apology at work is specific, proportional, and connected to the effect on the other person’s time or reputation. It does not need to become a long personal conversation. Focus on the part you control and the correction you will make.
From imsorry.ca · Updated September 6, 2026 · Our editorial approach
1. Name the workplace impact
State what you did and what it affected: a deadline, a meeting, a handoff, or someone’s credit. Avoid “miscommunication” when you can name your own action more clearly. Keep confidential details out of a written message.
2. Correct the record where needed
If you took credit, shared incorrect information, or left someone carrying extra work, repair that in the same setting where it happened. Ask before speaking on their behalf, and do not make them publicly accept your apology.
3. Offer a concrete work repair
Give a realistic action and time: finish your part by Thursday, send the corrected note, or flag a delay earlier. A specific repair is more useful than promising to be a completely different person.
4. Let professional boundaries stand
Your coworker may prefer a brief acknowledgment rather than a personal discussion. Do not ask them to reassure you, forgive you immediately, or keep the incident from a manager when reporting it is appropriate.
A starting point, in your own words
I’m sorry I interrupted you and moved the meeting on before you could finish your recommendation. I’ll send a follow-up today that credits your analysis, and I’ll leave room for you to present it at Thursday’s meeting.
Use this as inspiration. Change the details to reflect what actually happened and what you can genuinely commit to.
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