PET LOSS
When someone loses a beloved pet
A companion can be part of someone’s daily routines, sense of home, and family. Your message does not need to compare that bond to any other loss. Start by acknowledging that this particular companion mattered.
From imsorry.ca · Updated September 6, 2026 · Our editorial approach
1. Use their companion’s name
If you know it, use the pet’s name. “I’m so sorry about Milo” is personal and clear. Avoid “just a pet,” comments about how long they lived, or suggestions that another animal will fill the space. The recipient gets to decide what their loss means.
2. Remember a particular moment
Mention a favourite greeting, a funny habit, or a photo you love. Ask before sharing a photo publicly. A private memory can be comforting without turning their grief into an announcement or asking them to tell the whole story again.
3. Ask before choosing a memorial
Portraits, jewellery, and memory books may be welcome later, but they can also arrive before someone is ready. Offer the idea without ordering it first. Check a seller’s photo-use terms before uploading a picture that belongs to the recipient.
4. Offer everyday company
A walk, a cup of tea, or help with an ordinary task can be enough. Do not move or dispose of the pet’s belongings without permission. There is no deadline for deciding what to keep, and there is no required way to respond to your note.
A starting point, in your own words
I’m so sorry about Milo. I’ll always remember that happy greeting at the door. He was such a loved part of your family. I’m here if you’d like company, or if you’d rather have some quiet.
Use this as inspiration. Change the details to reflect what actually happened and what you can genuinely commit to.
Turn your words into a free card ↗Browse editable message examples ↗
Gifts and free gestures to consider ↗
Keep reading
What to say before someone says goodbye to a pet ↗